FAQs

Frequently asked questions

How do I customize the necklace?

You can customize the Collier « Mes Trésors » by selecting the number of children and their respective silhouettes and birthstones. The options include combinations of boys and girls, allowing you to create a piece that truly represents your family.

What materials are used in the necklace?

The necklace is made from high-quality stainless steel, ensuring it is hypoallergenic and resistant to tarnishing. This makes it suitable for sensitive skin and perfect for everyday wear.

Is the necklace gift-ready?

Yes, the Collier « Mes Trésors » comes beautifully packaged in a Sisya gift box, making it ready to present to your loved ones without any additional wrapping required.

What is the return policy?

We offer a 30-day return policy on the Collier « Mes Trésors ». If you are not satisfied with your purchase, you can return it within 30 days for a full refund.

How long does shipping take?

Shipping typically takes 5-7 business days. Once your order is processed, you will receive an email with tracking information so you can monitor your delivery.

Can I order multiple necklaces?

Absolutely! You can order multiple necklaces, and we even have special offers where you can buy one and get the second at a discount. Check our current promotions for more details.